Training

NEW ONLINE PARTNERSHIP COURSES WITH NEWWA

The following courses are offered in partnership with the New England Water Works Association, a section of the American Water Works Association (NEWWA).

To register for these courses, call NEWWA at (508) 893-7979, or visit the website at www.newwa.org.  CTAWWA cannot accept registration for these classes.

 Please download the NEWWA registration form here.

 All courses are approved for CT Certified Drinking Water Operator Training Renewal Requirements. Distribution (D), Treatment (T), or combined (T&D) applicability is listed for each course.

Enrollment is limited; please register for courses early

ONLINE-Preparing For and Responding to Customer Water Quality Complaints

Date: Tuesday, June 9, 2020
Location:  Online
Time: 8:30 am – 11:45 am
CEU: 0.3 CEU
Applicable for Distribution and Treatment (D and T)

Course Description: This course will allow participants to carefully plan how to create an effective program for receiving water quality complaints, and how to deal with the various types of expected and unexpected water quality complaints. Because of serious liability issues, as well as the need to learn more about your system’s water quality, an overview of how to properly receive and record complaints will be presented along with proven remedies to ease any fears in the minds of the customer. Sound practices for setting up and completing a site visit, if required, will be discussed along with a list of the most common types of water quality complaints, and how to satisfy the customer.

 Registration Fee: CTAWWA Members: $140.00; Non-Members:  $190.00

 

ONLINE- Energy Management for Water Utilities

Date: Thursday, June 18, 2020
Location:  Online
Time: 8:30 am – 11:45 am
CEU: 0.3 CEU
Applicable for Distribution and Treatment (D and T)

Course Description: This online course will provide water treatment operators, superintendents, and related staff with practical, classroom-based instruction supplemented with interactive exercises regarding innovative and relevant approaches to energy management in a water utility.Segments will cover the basics of energy use in a water treatment plant; rate structures and types of charges; the structure of an energy management plan; and options for funding energy audits/improvements. Interactive segments include individual utility energy use exercises and a small group activity utilizing a pre-determined scenario that allows participants to use what they have learned in classroom segments to analyze given information, create and justify recommendations for energy management plans, and wrap up by presenting findings to the larger group for discussion.

 Registration Fee: CTAWWA Members: $140.00; Non-Members:  $190.00

 

If you have questions or comments, please contact Romana Longo, Executive Director at 860-604-8996[email protected] or Education & Program Committee Co-Chairs: Peter Grabowski at 413-572-3234; [email protected] or Steve Rupar at 475-882-1701; [email protected]


Please see approved courses through the California State University, Sacramento (CSUS) and FEMA.

E-Learning DPHApproved Courses Spring 2020.pdf

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


CTAWWA • 90 Sargent Drive • New Haven, CT 06511
Telephone: (860) 604-8996 • Fax: (860) 953-3051 • Email: [email protected]